If you are seeing, "Authentication unsuccessful. Do you have the right email and password?" when you try to log in to your Birthday Alarm account, here are a few suggestions:
- The password you are trying may be incorrect. Try resetting your password.
- There may be a typo in the email address you used to create your account. Double-check that your email has been typed correctly.
- You may have signed up using a different email address. Try using a different email to access your account
If you are still unable to access your account, please Contact Us with your first name and last name and we'll be happy to assist you.